FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
WORK FOR US TERMS AND CONDITIONS PRIVACY POLICY © HIRE THE CATERER 2011
Here are the answers to some of our most commonly asked questions.....
DO YOU MAKE LOCAL HOME DELIVERIES OF SUSHI?
No. We are a catering company who specialise in events - we aren’t a local restaurant!
I CAN ONLY WORK WITH PREFERRED SUPPLIERS / I AM A CATERER MYSELF. CAN I STILL HIRE THE MOBILE BAR?
Of course. We offer the bar on a dry-hire basis where we will deliver and setup the sushi bar for you to use and then come back after the event to collect it. Contact us for further details and pricing.
ARE MY PRODUCTS SAFE IN YOUR kPODS?
Yes, they are completely safe. Once your products are placed inside the the kPods, the displays are bolted onto the conveyor belt.
CAN I ASK MY WAITER / WAITRESS TO STAY FOR EXTRA HOURS ON THE NIGHT?
If you would like the barman to stay for extra time, just agree this with them on the night. We will invoice you for this time in the days after the event. The hourly rate will be the same as the other hours that you have paid for.
HOW MANY CAVIAR / OYSTER GIRLS DO I NEED?
The girls always work in pairs as standard. We recommend two girls per fifty guests.
CAN I ORDER CANAPÉS AND NOT HAVE A CHEF COME ON SITE?
Yes, this is possible however we do not recommend it as the quality and true flavours of the food can become compromised.
I WOULD LIKE TO HAVE A CHEF TO MAKE CANAPÉS BUT I DON’T HAVE AN OVEN.
No problem, we can bring in a portable oven for the chef to use.
WHAT ABOUT BBQ CHEFS AND PRIVATE DINING?
Although this is not something we offer as standard, this is something we can definitely do for you. Just give us a call and let us know what you have in mind and we will provide you with a quote.
WHAT LENGTHS CAN THE SUSHI BAR BE?
The KaiCo bar comes in five standard lengths:
SMALL 2.1m
MEDIUM 3.3m
LARGE 4.5m
X-LARGE 5.7m
XX-LARGE 8.9m
DO YOU HAVE INSURANCE?
Hire The Caterer has full employers and public liability insurance. To see a copy of our insurance certificate please
HOW FAR OUTSIDE LONDON DO YOU TRAVEL?
We will travel up to around ninety minutes outside the M25. For events further afield please give us a call and we can let you know!
WHAT DEPOSIT DO YOU NEED TO HOLD A BOOKING?
To hold the booking we will require a 50% deposit - we cannot guarantee your order until we have received this payment. The full balance is due seven days before the event.
CAN I PAY BY DEBIT/CREDIT CARD?
Yes! We accept payment by all major debit and credit cards. Please call us on 020 8144 0821 to make a payment. Please note we cannot accept American Express and payment by credit card will be subject to a 3% commission on the total invoice value.
If you have any further questions or queries please call us on 020 8144 0821 or email info@hirethecaterer.co.uk.